Terms of Service
Covers account creation, account closure, withdrawal limits, deposit caps, dormancy rules and multi-accounting bans.
LEGAL REFERENCE
Legal clarity for your account
We run our platform on transparent legal footing. Your account, your payments, and every transaction sit within a compliance structure built for Indonesia. When you open an account...
Account ProtectionPayment SecurityFair Play StandardsIndonesia CompliantTransparent Terms
Our legal posture
kodejitu operates under jurisdiction frameworks applicable to supported regions in Indonesia where gaming services are permitted. Our terms of service bind every account holder to a single set of rules: no multi-accounting, no payment manipulation, no collusion. We maintain segregated customer accounts, audit our payout chains monthly, and reserve the right to suspend or close accounts that breach these conditions. All transactions
flow through licensed payment gateways. Your data is encrypted and stored in compliance with regional data-protection standards.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY THIS PLATFORM
Trust signals behind our legal stance
Monthly Audit Trail
We commission independent audits of our payout engine and RTP reporting. Results are logged and available to verified account holders upon request.
Encrypted Payment Flow
Every QRIS, DANA, OVO and GoPay transaction is routed through TLS 1.2+ encrypted channels with real-time fraud detection and rate-limiting.
Terms Transparency
Our full terms of service, privacy policy and game rules are published in plain language. No hidden clauses. Updates are announced 14 days before they take effect.
Account Segregation
Customer funds are held in segregated trust accounts separate from operational expenses. We do not commingle customer money with company capital.
Multi-Layer Verification
Account creation requires phone verification, email confirmation and identity check. This prevents duplicate accounts and payment fraud at signup.
Dispute Resolution SLA
Payment disputes are reviewed within 48 hours. Account closure requests are processed within 72 hours. All decisions are documented and appealable.
PLATFORM COMPARISON
Legal consistency across our policies
Privacy Policy
Details what personal data we collect, how we store it, who we share it with and your rights to access and delete your information.
Payment Terms
Governs QRIS, DANA, OVO and GoPay transaction flows, refund timelines, failed transaction handling and dispute escalation.
Responsible Use Policy
Outlines account limits you can self-impose, account suspension procedures and resources available if you choose to step back.
Game Rules & RTP
Every slot, live table and sportsbook market comes with published odds, return percentages and rule clarifications.
Anti-Fraud & Security
Describes our detection methods for account takeover, payment manipulation and collusion; includes our investigation and enforcement process.
Dispute & Appeal Process
Sets out how to file a complaint, escalation timelines and your right to independent arbitration if you disagree with our decision.
PLATFORM SNAPSHOT
What defines kodejitu's legal layer
Single Jurisdiction Clarity
We operate under one transparent legal framework applicable to supported...
No Hidden Account Holds
When you request a withdrawal, we process it within the...
Published Audit Results
Our monthly payout audits and RTP certifications are logged and...
Dedicated Compliance Officer
A named compliance lead owns all policy questions and disputes...
Account Data Portability
You own your account data. Request a full export in...
Clear Suspension Rules
We only suspend or close accounts for specific breaches outlined...
Legal questions answered
Submit a closure request via Settings → Account. We freeze all activity immediately and process your final balance withdrawal within 72 hours. Your data is retained only as required by local law, then deleted unless you request archival.
Our services are designed for supported Indonesia regions where local payment rails and local law permit gaming. If you're outside these regions, certain payment methods and account features may be restricted or unavailable.
One person, one account. We use phone, email and identity verification to detect and block duplicate accounts. Violators forfeit all balances and are permanently banned. This protects the fairness of our sportsbook and live tables for all account holders.
Email [email protected] with your transaction ID and screenshot within 30 days of the transaction. Our team investigates within 48 hours and either credits your account or provides a detailed explanation of the failure.
Yes. All account data is encrypted at rest using AES-256 and in transit using TLS 1.2+. We conduct quarterly security audits and maintain strict access controls. Your payment details are tokenized and never stored in plaintext.
Minimum withdrawal is Rp 50,000. Maximum daily withdrawal varies by account level and payment method. Check your account dashboard for your current limits. Withdrawals process to your payment method within the advertised SLA.
Yes. File a dispute via Settings → Disputes with your transaction or game ID. Our compliance team reviews within 48 hours. Game disputes are reviewed against our published rules and audit logs of that game session.